Loyalty Programme

Loyalty Programme | Chope Restaurant Reservation
Loyalty Programme

AN UPDATE TO CHOPEPERKS

Redemptions for our loyalty programme, ChopePerks, will resume from 17 November 2020.
*Please note that ChopePerks redemptions are only available on the Chope app.

JOINING CHOPE'S LOYALTY PROGRAMME

Every meal is a story we want to celebrate.
Loyal diners who keep reserving with Chope will climb membership tiers and see their benefits multiply! From more Chope-Dollars per booking to exciting rewards up for redemption, there are plenty of reasons to reserve and dine.

Chope-Dollars are our way of rewarding diners for reserving with Chope. Simply reserve via www.chope.net.cn or the Chope app, and receive at least 50 Chope-Dollars for every completed booking. Keep making reservations to move up tiers and earn more Chope-Dollars.
Redeem dining vouchers, lifestyle perks and more, with Chope-Dollars on your Chope app!
Redemption is easy! Simply:
  • Download the Chope app here.
  • Under the Profile tab, select "View Rewards" and scroll down to View More Rewards. Tap to redeem your preferred reward.
  • Your restaurant dining vouchers/discount codes will be emailed to you shortly. For KrisFlyer redemptions, KrisFlyer miles will be credited to the diner's KrisFlyer account within 30 working days.
To view our ChopePerks rewards catalogue, please go to your Chope app and access your "Profile" tab. Select “Chope-Dollars Balance” and scroll down to view all rewards.
Now that ChopePerks redemptions have resumed, you can look forward to utilising your Chope-Dollars in exchange for our catalogue of rewards. We remain committed in bringing on partner rewards that our members can enjoy.
We’ve repriced our Chope-Dollars to reflect the COVID-19 situation and for our loyalty programme to remain viable. You may view our updated prices for each reward in our new catalogue. To view our ChopePerks rewards catalogue, please go to your Chope app and access your "Profile" tab. Select “Chope-Dollars Balance” and scroll down to view all rewards.

The more you Chope
THE HIGHER YOUR TIER

Loyal diners will climb membership tiers as they keep booking. Reach higher tiers for better earnings!

Refer to Table 1. below for details on each tier.

Number of reservations* fulfilled

C$ multiplier

Redeem dining vouchers

Redeem partners rewards

Chope-Dollars Tiers
C$ multipliers only apply to base 50 C$ received for each completed reservation
Table 1.

Make and complete your Chope reservations* to increase your status and Chope-Dollars earnings!

*Reservations must be made while signed in on the Chope app or www.chope.net.cn

Move Up Tiers

You will move up to the next tier immediately after fulfilling the X number of reservations* needed to level up.
(e.g. If you are at the Bronze tier and need 15 reservations to move up to the Silver tier, you will change membership tiers after fulfilling your 15th reservation.)


*Reservations must be made while signed in on the Chope app or www.chope.net.cn

The current COVID-19 situation has greatly impacted the way we dine. As such, we will extend all membership tiers regardless of the number of reservations made in 2020. Your tier status in 2020 will be extended into 2021, even if you have not fulfilled enough reservations to maintain the tier. If you have tiered up during this time, you’ll continue on the higher tier.
Chope-Dollars Reset

The counter for reservations fulfilled will restart at the start of the year. The tier you then start on would depend on the number of reservations* fulfilled in the previous year.

Chope-Dollars Maintain

The bar shows your progress and the number of reservations* required to maintain your current membership tier for next year.

*Reservations must be made while signed in on the Chope app or www.chope.net.cn

If you registered for a Chope account in Shanghai and Beijing, only your reservations in these cities will count towards your membership status.

If you registered for a Chope account in Singapore, Hong Kong, Jakarta, Bali, Bangkok, or Phuket, reservations in any of those cities will count towards your membership status.

Keeping tabs on
YOUR CHOPE-DOLLARS

Looking for a summary of your Chope-Dollars and rewards? Access it easily on your app.

Chope-Dollars Summary
Chope-Dollars will be added to your Chope account within 72 hours from each dining date.

Chope-Dollars
EXPIRATION

We've extended the expiration date of the Chope-Dollars you've earned! Refer to the chart below for the updated breakdown of the Chope-Dollars expiration logic.

You can also find an itemised breakdown of your Chope-Dollars sorted by expiration dates in your profile on www.chope.net.cn here.

Chope-Dollars Expiry New June 2020

You can find the itemised breakdown in your profile on www.chope.net.cn by following the steps below!
This can also be viewed in your profile on the Chope app. Chope-Dollars Expiry
The extended expiration dates reflected in the chart above are final. Any further extensions are not allowed.

Climb up membership tiers to
EARN CHOPE-DOLLARS QUICKER

The higher your membership status, the greater your Chope-Dollars multiplier! Larger multipliers lead to accerlerated Chope-Dollars earnings.

Table 2. below provides the multipliers for each tier, as well as an example of how a Chope-Dollars promo code would work.

C$ earned per booking

Use of promo code to earn extra 200 C$

Chope-Dollars Earnings
Table 2.

All users will earn a base amount of 50 Chope-Dollars per reservation when they first start booking with Chope. As you go up the tiers, the multiplier will kick in to give you more Chope-Dollars for each reservation*. The higher your tier, the higher your multiplier.

For example, if your tier jumps from Silver to Gold and your multiplier increases from 2 to 3x, every reservation you make as a Gold user will give you 150 Chope-Dollars (3 x 50 C$).
No, it does not. The multiplier only applies to the base amount of Chope-Dollars earned per reservation (50 C$) and not any other Chope-Dollar promotions or specials.

If a person with the 2x multiplier makes a booking and applies a promo code that gives them additional 200 Chope-Dollars, then the total Chope-Dollars earned for that reservation would be: [2 x 50 C$] + 200 C$ = 300 C$

Please refer to Table 2. above for an example of how it would work.
Your Chope Shanghai status and multiplier will not apply to reservations made in other Chope cities.
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